Privacy Policy

1. Introduction

ReplySequence ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meeting follow-up automation service.

2. Information We Collect

2.1 Account Information

• Email address (from your authentication provider)
• Name (if provided)
• Profile information from connected platforms (Zoom, Teams, Google Meet)

2.2 Meeting Data

• Meeting transcripts from connected video conferencing platforms
• Meeting metadata (topic, date, duration, participants)
• Recording information (if applicable)

2.3 Generated Content

• AI-generated email drafts based on your meeting transcripts
• Editing history and preferences

2.4 Usage Data

• Log data and analytics
• Feature usage patterns
• Error reports and performance metrics

3. How We Use Your Information

• To provide and maintain our service
• To generate AI-powered email drafts from your meeting transcripts
• To improve and personalize your experience
• To communicate with you about your account and service updates
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

• AI Providers: We use Anthropic's Claude to generate email drafts. Transcript content is sent to their API for processing.
• Payment Processors: Stripe processes payments securely.
• Infrastructure Providers: We use Vercel for hosting and Supabase for data storage.
• Authentication: Clerk handles user authentication.

5. Data Security

We implement industry-standard security measures to protect your data:

• AES-256-GCM encryption for sensitive data at rest
• TLS 1.3 encryption for data in transit
• OAuth 2.0 for secure platform integrations
• Regular security audits and monitoring
• Webhook signature verification

6. Your Rights (GDPR/CCPA)

You have the following rights regarding your personal data:

• Access: Request a copy of your data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

To exercise these rights, use our account settings or contact us at jimmy@replysequence.com.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, all personal data is permanently removed within 30 days. Some aggregated, anonymized data may be retained for analytics purposes.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: jimmy@replysequence.com
• Company: Playground Giants